Shipping Policy:
REFUEL.ae ships all items on the next business day across the UAE.
a. The minimum order Value is 50 AED.
b. For orders below 100 AED, a fee of 10 AED will apply.
c. For orders above 100 AED, the shipment is free.
| Next Day Delivery - All Emirates | |
|---|---|
| Invoice Value | Shipment fee |
| 50-100 AED | 10 AED |
| Above 100 AED | Free |
Items Marked Sprint are eligible for instant delivery. REFUEL.ae ships Sprint items within 3-4 hours all over Dubai.
a. Order has to be above 100 AED
b. Sprint Fee is 7.5 AED.
C. For Orders above 500 AED, Sprint Delivery is Free.
| Sprint Delivery (3 hours) - Dubai | |
|---|---|
| Invoice Value | Shipment fee |
| Minimum 100 AED | 7.5 AED |
| Above 500 AED | Free |
Payment:
Returns:
Items purchased from Refuel.ae can be returned within 7 days of receipt of shipments. The item should not belong to the Non-Returnable Products and/or Categories. Non-returnable products are marked on the product page of the item. Products have to be in their original packaging, and unused. If you received a damaged product, please make sure to take a picture at time of reception & share with the support team.
Support:
If you'd like to return a product email us at support@refuel.ae or contact us on +971 58 5588 963 and one of our staff members will be happy assist you.
Refund:
If you paid via credit card, the amount will be refunded onto your credit card within 14-30 business days from the time of return, or you can opt for store credit (credited within 7 business days).
If you paid Cash on delivery, you will receive store credit for the equivalent amount paid.